Archive for October, 2009

HOW TO: view your customers Twitter stream from within your Social CRM

We’ve just added the ability for you to track your customers Twitter streams (tweets) from within your WeCanDoCRM Social CRM system.


Continue Reading 27/10/2009 at 12:55 pm Leave a comment

UPDATED: What are we actually seeking through our connections?

I always enjoy reading the tweets of Thomas Power of Ecademy, not least of all because we are both strong advocates of social media and yet seen to have so many contrasting views on its value!

Thomas tweeted yesterday on something I found interesting and here is a transcript of our brief Twitter conversation.

Continue Reading 27/10/2009 at 10:48 am Leave a comment

CASE STUDY: Will Hawkins shares his secrets to keeping your business healthy

Problem: Keeping on top of customers while running a busy businesses

Solution: WeCanDoCRM Social CRM with integrated KashFlow accounts system

Benefits: Marketing tools generate new business, guide progression from sales lead to customer, invoice to collection

Continue Reading 24/10/2009 at 8:08 am Leave a comment

What is Social CRM and why is it important?

Ask anyone what Social CRM is and you’ll get as many answers as there are people on the social networks that are fuelling them. It’s such a new topic that Wikipedia doesn’t yet have a page for it. And yet experts say that by 2013 it will be the ONLY way to manage customer relationships. Here’s my stab at explaining it’s importance to businesses.

Continue Reading 23/10/2009 at 9:36 am Leave a comment

Coming soon: Import and manage your Twitter contacts through WeCanDoCRM Social CRM

We’ve been promising for some time that Twitter contacts could be imported to and managed using WeCanDoCRM Social CRM — which is free — and work is now well underway. Come and see what it looks like!

Continue Reading 21/10/2009 at 12:08 pm 1 comment

Pouring hot water on The Ant Can

A quick review of, which aims to connect people with needs to those offering specific services. Verdict: needs beefing up.

Continue Reading 21/10/2009 at 10:56 am Leave a comment

The Great #BizNeed Hashtag Experiment

For some time we’ve been tweeting Biz Needs generated on our site to the Twittersphere so that Twitter users can connect to the person with the need. We use the hashtag #BizNeed to help make those opportunities easy to find for Twitterers. Join our experiment to extend this to ALL Twitter users!

Continue Reading 19/10/2009 at 11:22 am Leave a comment

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